Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. All returns must be authorized by Varozza 4x4 Outfitters and are subject to a 25% restocking fee.

To be eligible for a return, your item must be in the same condition that you received it, uninstalled and unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

Customer is responsible for all shipping charges associated with the return of the item.

To start a return, you can contact us at ben@varozza4x4.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at ben@varozza4x4.com.

Damages and issues
Please inspect your order upon reception and contact us within 24 hours if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

Exceptions / non-returnable items
Certain types of items cannot be returned, custom products (such as special orders or personalized items),  Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.